5 Best Los Angeles Airport Car Rental Companies — Browse Tips on Renting a Car at LAX in 2024
Los Angeles International Airport is notoriously one of the most difficult airports to travel in and out of. However, LAX also provides some of the most convenient flights to and from the West Coast. Because of this, if you’re traveling to Los Angeles or nearby, you’ll likely arrive at LAX.
As a destination, though, Los Angeles is explicitly known as a driving city. This is undeniably not a spot where you can take the subway everywhere you want to go as a tourist as you might elsewhere. Instead, ride shares and rental cars are your best bet for the easiest transportation.
If you’re thinking of renting a car at Los Angeles International Airport because of all of the above, here’s what you need to know.
Table of Contents
Which Car Rental Companies are Best at LAX?
At the present time, there are 11 rental car companies associated with LAX, all of which are national or large brands. These are the five best of those brands based on recent reviews from travelers.
1. Alamo
Google and Kayak reviewers alike both report that Alamo is one of the best rental car companies at LAX. Reviewers say the staff is super helpful and friendly, and appreciate that the staff doesn’t try to upsell or push higher-priced services during the check-in process. Others likewise report that getting to the Alamo rental office from LAX via their shuttle service is an, if not enjoyable, at least hassle-free experience (something that reviewers couldn’t always say about the other companies on this list).
For those who prefer to go contactless and don’t necessarily want to work with the staff, no matter how friendly, Alamo offers tons of options. For example, skip-the-counter options take you from the terminal to the shuttle to the rental car, with no check-in process required. If you don’t go with that option, you can still check in on your own, thanks to Alamo’s self-service kiosks.
Compared to some of the other car rental companies on this list, Alamo also offers lower prices, so it might be more suitable if you’re looking for the best of both worlds: both a good deal and a great experience.
The only complaints? Some reviewers mention a slow process and wait times, while others noted that the cars weren’t as clean as they would’ve liked.
Pros: Affordability, great customer service, and easy check-in and drop-off are all standard here.
Cons: Just like you might with any car rental company, occasionally you might experience slower wait times with Alamo. Alamo’s rewards program also isn’t that attractive to frequent travelers.
Phone: (888) 826-6893
Hours: 24 hours
Google Rating: 4.3 stars
Kayak Rating: 8.8 (Very good)
Click Here to See the Best Car Rental Deals at Alamo
2. Enterprise
Enterprise is one of the highest-ranked car rental providers at LAX, while also boasting some of the most overall, and most recent, reviews. Likewise, Enterprise is known nationwide as being a reputable car rental provider, often offering some of the best vehicles and some of the best customer service. Reviewers note this Enterprise location’s very friendly and helpful staff, smooth check-in process, and equally smooth return process.
Additionally, for frequent travelers, the Enterprise Plus rewards program is more robust than what you might get with other rental car companies. Because of this, if you like earning those loyalty points and achieving loyalty program VIP status, you might want to opt for Enterprise as your go-to car rental company, no matter where you’re traveling.
The one main downside? Enterprise can undoubtedly be on the pricier side. For this reason, if you’re looking for the best travel deal possible, you may want to look elsewhere. Luckily, there are plenty of other top-rated rental car companies at this airport.
Pros: This Enterprise location receives rave reviews for its customer service and easy pick-up and drop-off processes. In general, Enterprise also offers a better rewards program than comparable rental car companies.
Cons: Enterprise can be pricey, so might not be a great option for budget travelers.
Phone: (310) 649 5400
Hours: 24 hours
Google Rating: 4.3 stars
Kayak Rating: 8.4 (Very good)
Click Here to See the Best Car Rental Deals at Enterprise
3. National Car Rental
While National Car Rental doesn’t receive the highest ratings from reviewers across Kayak and Google, the LAX outpost is still by no means a bad choice. More of a middle-of-the-road option, it might make a good pick if you can’t find what you want at Enterprise or Alamo, both in terms of car choices and price. When it comes to price, though, do note that National isn’t known for being particularly cheap.
Regardless, National offers a lot of perks. The Emerald Club is a pretty nice rewards program, and there are extra services that make for easier pick-up and drop-off processes. Drop & Go service allows you to just park your car right before your flight departs. Likewise, Emerald Aisle service allows you to choose the car you want from National’s selection at the time of your pick-up, without the need for a lengthy check-in process.
Reviewers additionally mention the location’s friendly and helpful staff, convenient process, and super-fast pick-up.
Pros: If you’re looking for convenience and fast service above all else, you might want to go with National. The rental provider also offers a pretty nice rewards program, if that’s something that matters to you.
Cons: You might find National to be on the pricey side.
Phone: (888) 826-6890
Hours: 24 hours
Google Rating: 4.3 stars
Kayak Rating: 7.8 (Good)
Click Here to See the Best Car Rental Deals at National
4. Sixt Rent a Car
Sixt offers a large number of vehicles to choose from and mid-range prices. While it’s not as popular as, say, a Hertz or Enterprise, as this brand hasn’t been operating in the United States for a very long time, it’s becoming more popular, especially as travelers discover the brand’s fast, friendly service.
While the experience here will be satisfactory, do note that this is one of the few rental car providers at the airport that doesn’t offer 24-hour service. Instead, the brand offers service up until midnight each day, resuming service the next morning. Obviously, this leaves you out of luck if your flight comes in late. However, if you’re leaving Los Angeles before the rental counter opens, 24-hour returns are allowed — you just won’t be able to talk to a human.
Pros: Sixt offers a satisfactory experience, with reasonable prices and a nice selection of cars.
Cons: The rental counter is not manned for 24 hours.
Phone: (888) 749-8227
Hours: 7 a.m.–12 a.m. (24-hour return available)
Google Rating: 4 stars
Kayak Rating: 7.8 (Good)
Click Here to See the Best Car Rental Deals at Sixt
5. Hertz
Hertz could be considered the least desirable of the national car rental brands that directly service LAX, without getting into the truly poorly-ranked providers. While Hertz isn’t at the complete bottom of the pack, it’s far from the best performer. For this reason, you might only want to rent here if you can’t find a good rental option from any of the above four brands, or if you’re just particularly loyal to Hertz.
This location has a 3.8-star rating on Google and a 7.4 Kayak rating, which is “good” — but it’s not great. While reviewers mention a decent selection of cars and helpful staff, others bemoan the high prices. Others also mention that the pick-up process can be complicated and you might need to look out for extra charges.
Pros: Hertz is a well-known brand with a national level of service and a robust rewards program.
Cons: This particular Hertz location isn’t as highly rated as the other rental providers on our list.
Phone: (310) 568-5100
Hours: 24 hours
Google Rating: 3.8 stars
Kayak Rating: 7.4 (Good)
Click Here to See the Best Car Rental Deals at Hertz
Comparing the 5 Best Car Rental Companies at Los Angeles International Airport
Get a quick glimpse of these five best car rental companies so you know which is right for you.
Brand/Rental Provider | Google/Kayak Rating | Types of available vehicles | Budget or Luxury? |
---|---|---|---|
National | 4.3/7.8 | Cars, trucks, SUVs, vans, luxury vehicles | Mid-range |
Alamo | 4.3/8.8 | Cars, trucks, SUVs, vans, luxury vehicles | Budget |
Enterprise | 4.3/8.4 | Cars, trucks, SUVs, vans, luxury vehicles | Luxury |
Hertz | 3.8/7.4 | Cars, trucks, SUVs, vans, luxury vehicles | Luxury |
Sixt | 4/7.8 | Cars, trucks, SUVs, vans, luxury vehicles | Mid-Range |
Tips for Renting Cars at Los Angeles International Airport
Renting a car at any airport, especially in a new-to-you destination, can be stressful. Be prepared before you arrive at LAX with these tips, to make your rental pick-up and drop-off process as easy as possible — no matter which rental provider you go with!
The Vacationer Tip
Before booking your LAX rental car, browse our Best Websites to Book Cheap Car Rentals guide and our How to Find and Book Cheap Car Rentals tutorial. Our recommendation is to use RentalCars.com. And, if you’re flying to LAX, see our Best Websites to Book Cheap Flights guide.
Know where to go.
While some smaller airports may have rental car offices on-site or at least on the airport’s property, that’s not the case for LAX. Instead, there are off-airport rental car offices and where you go to catch a shuttle to these offices will depend on your chosen rental provider.
The main rental car shuttles pick up passengers on the lower/arrivals level. Go to the lower/arrivals level island outside the baggage claim and look for the purple sign that says “Rental Car Shuttles.” Do note, however, that this shuttle will only take you to offices for the following rental car companies:
- Alamo
- Avis
- Budget
- Dollar
- Enterprise
- Fox
- Hertz
- National
- Sixt
- Thrifty
- Zipcar
Other rental car companies pick up their customers via the Remote Rental Car Depot. To reach this depot, you’ll have to, again, go to the lower/arrivals level. Then, find the pink LAX shuttle sign in front of the terminal. Board the metro connector shuttle and then take the shuttle to the intersection of Century and Airport Boulevards. There, you’ll find the depot.
Rental car companies that pick up customers at the depot include:
- Able Car Rental
- Allied Rent a Car
- Ace Rent a Car
- Airport Van Rental
- Avail
- Green Motion Car Rental
- Lyft Rentals
- Midway
- Next Car of Los Angeles
- Priceless of Los Angeles
- State Van Rentals
- U-Save Car & Truck Rental
Explore all your options.
If you’ve looked at all of our suggested options above and you’re still not finding a rental car that fits within your budget, consider renting a car at an office further away from the airport. You might be able to find a better deal, as well as more options. You will, though, need to take a ride-share service from the airport to the rental office of your choice.
Don’t freak out if you didn’t book your rental car in advance.
Just realized now that you didn’t book a rental car and your trip is, like, tomorrow? No worries.
If you still have yet to book your rental and the clock is ticking, rest assured that you can rent a car via one of the booking desks in the airport arrivals area. While an advanced booking can save you money and allow you to shop around for your best deal and fit, you can still book a rental car upon your arrival.
The Vacationer Tip
Considering a new credit card before your Los Angeles trip? Browse our guide to the Best Credit Cards for Rental Cars. Additionally, see our guide for the Best Credit Cards for Car Insurance.
FAQ
There are no car rental offices directly located on airport grounds. Because of this, you’ll need to take a shuttle to the rental car office of your choice. Depending on the brand you’ve rented with, you’ll find the shuttle on the lower/arrivals level island outside the baggage claim, either beneath the purple sign that says “Rental Car Shuttles,” or beneath the pink LAX shuttle sign in front of the terminal.
While you can take a ride-share service around Los Angeles, it’ll be much more affordable to rent a car and drive yourself around, if you plan on visiting several different attractions and neighborhoods during your visit.
Ask your rental car provider about how they typically process tolls for drivers in Los Angeles. While some may pay your tolls on your behalf, as part of your rental agreement, others may not. In that case, you’ll want to pay your tolls online. You can do so by going to TheTollRoads.com or by using The Toll Roads app up to five days after driving on an area toll road.
Editorial Disclosure: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved, or otherwise endorsed by any of the entities included within the post.
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